Frequently asked questions
Answering the technical questions for your next operational leap.
Does IVO work in areas with poor internet coverage?
Yes. IVO's apps are built offline-first: field teams keep logging data even without signal, and everything syncs securely as soon as a stable connection comes back.
Does IVO integrate with my ERP or the systems I already use?
Yes. IVO connects via API with the most widely used management and ERP systems in the region, keeping a two-way flow of information between what happens in the field and your central operation.
How long does it take to implement IVO?
A standard implementation is up and running in 10 to 15 business days, including route, form, and profile setup based on your current processes.
Is it hard for field staff to use?
No. The interface is designed for field teams with no prior technical experience: if your team can use WhatsApp, they can master IVO from day one.
What's the difference between IVOway, IVOcheckx, and IVOflow?
IVOway optimizes routes and visibility of field teams (distribution, sales, field service). IVOcheckx documents processes and assets with digital evidence and automatic reports. IVOflow controls production, inventory, and waste inside the plant. All three share data with each other and can be used together or separately, depending on your operation.
Which countries does IVO operate in?
IVO currently operates in Guatemala, El Salvador, Honduras, Nicaragua, Costa Rica, Panama, the Dominican Republic, Colombia, and the United States, with a SaaS infrastructure that lets us activate a new market without custom development.